Delivery Policy
Highlights
- Cash on Delivery is available
If there is any conflict between this Delivery Policy and the Online Terms and Conditions, the Online Terms and Conditions will prevail and will apply in respect of all products sold through the Printo website.
Details of our delivery service
Refund Policy
If an order is placed on our website and your payment is deducted, but your order is cancelled for any reason (Personal Request, Design Issue, ext.,) we will reimburse your money within 7-10 working days.
However, if you cancel your order to place a reorder with different job, then we will transfer your money as “Re-Order Token” to your account, which you may use to place future order with us.
Return
Only if the package is being damaged/Incorrect product being sent return is acceptable and the same has to be mentioned to the carrier while accepting the product
Damaged Product being received
If the product received has the exterior box/cover tampered with, DO NOT ACCEPT IT. Instead, snap a picture and share it with us while rejecting it, which may help us place a fresh order before the damaged one is returned to us for inquiry.
If the product is received in fine condition but the inside product is damaged, we will assist you in managing it; however, if the opening video is available, we will assist you in sending the replacement order without question.
What if the status says delivered but the product hasn't arrived?
If the product received has the exterior box/cover tampered with, DO NOT ACCEPT IT. Instead, snap a picture and share it with us while rejecting it, which may help us place a fresh order before the damaged one is returned to us for inquiry.
If the product is received in fine condition but the inside product is damaged, we will assist you in managing it; however, if the opening video is available, we will assist you in sending the replacement order without question.
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